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Especially in today's fast-evolving world. But you're not alone. Countless executives have faced the same challenges you're navigating — from crafting winning strategies to investing in cutting-edge technologies and attracting the customers who matter most. The difference? They partnered with Forrester Research.

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With Forrester Decisions, you gain actionable guidance to drive strategic initiatives with confidence. Our proven methodology accelerates growth by delivering data, insights, and expert support exactly when you need it.

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The gold standard for vendor evaluation. Our rigorous, transparent methodology evaluates vendors across 30+ criteria to give technology buyers unbiased, actionable guidance.

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Forrester is reinventing research for the AI era by combining human insight with responsible, research-grounded AI. Built on Forrester's proprietary research and governed by transparency and trust, Forrester AI helps teams move faster, stay aligned, and make confident decisions when it matters most.

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The Forrester Wave™

The gold standard for vendor evaluation. Our rigorous, transparent methodology evaluates vendors across 30+ criteria — giving technology buyers unbiased, peer-independent guidance they can stake a career on.

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Strong Performers: Excelling in key evaluation areas
Contenders: Notable players with distinct strengths
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Latest Intelligence

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Report

The AI-Powered Enterprise: How Leaders Are Scaling Generative AI Beyond the Pilot Stage

New Forrester data reveals 67% of enterprises have deployed generative AI in production, yet fewer than 20% report measurable ROI. Discover the patterns that separate leaders from laggards.

Wave™

The Forrester Wave™: Zero Trust Platform Providers, Q2 2025

Forrester evaluated 12 vendors across 28 criteria in security strategy, platform capabilities, and market presence.

Predictions

Predictions 2025: B2B Marketing Will Confront The Trust Deficit

As AI-generated content floods the market, buyers will increasingly rely on peer validation and analyst-backed vendors.

Fresh Perspectives

From Our Analysts

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Generative AI

Why Most Enterprise AI Pilots Fail to Scale — And What to Do About It

Three organizational patterns determine whether your AI investments deliver enterprise-wide value or remain trapped in proof-of-concept purgatory.

JL
James Liu
Customer Experience

The CX Paradox: Customers Expect More, Yet Satisfaction Scores Keep Falling

New Forrester CX Index data reveals a widening gap between rising expectations and brands' ability to meet them consistently across every touchpoint.

SR
Sarah Reynolds
Security & Risk

Zero Trust Is Not a Product. It's a Strategy — And Most Firms Are Getting It Wrong

Despite heavy investment, 58% of zero trust initiatives fail to meaningfully reduce the attack surface. Here's how to course-correct.

MT
Marcus Torres
B2B Marketing

The Death of the Linear Buyer's Journey and the Rise of B2B Buying Chaos

Modern B2B purchases involve 10+ stakeholders across 27+ touchpoints. Leading marketers are completely redesigning their go-to-market motion.

AK
Amy Kim
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Nothing accelerates innovation like face-to-face collaboration. Forrester events are carefully curated experiences designed to connect you with thought leaders, analysts, and peers who share your ambitions.

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May 19

B2B Summit North America 2025

Nashville, TN

Join 3,000+ B2B marketing, sales, and product leaders for the premier event shaping go-to-market strategy in the AI era.

Jun 11

CX Forum East 2025

Washington, D.C.

The leading event for CX, digital, and marketing leaders to reimagine customer obsession strategy for 2025 and beyond.

Apr 24

AI Governance: Building Trust at Scale

Virtual Webinar

Learn how leading enterprises are building governance frameworks that enable responsible AI deployment without stifling innovation.

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Forrester's research gave our board the confidence to approve a $200M AI investment. The data was irrefutable, and the analyst advisory helped us navigate internal resistance and get to market six months ahead of plan.
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Robert Chen
Chief Information Officer, Fortune 100 Financial Services
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Forrester's consultants are knowledgeable and very much dedicated to delivering on what they promised in a timely manner. The Forrester Wave gave us a clear, defensible framework for our vendor selection process.
MA
Majed Al-Ghanemi
CIO and Deputy COO, Saudi Awwal Bank

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